A visitor to the Ministry of Magic comes to a broken-down red telephone box located on a dingy street which has several shabby offices, a pub, and a wall covered with graffitti. When the telephone in the box is dialed (62442, the word M-A-G-I-C), the welcome witch's voice answers, not from the phone but from the air as if the person is standing right there. Visitors must state their business, upon which a silver badge pops out with the visitor's name and purpose of visit. Then the telephone box drops down like a lift for about one minute, after which the visitor is in the Atrium.